Pricing
Published, in shillings, by room count.
No quote required to find out what Oak costs. Every plan has every feature — Lite is not a cut-down version. The plans differ only by how many rooms you have. Only the channel manager and smart-lock codes are priced separately, and both are below. See everything that is included.
- Front desk & Stay View
- Booking engine, no commission
- Housekeeping, POS, back office
- Swahili & English
- OTA Connect at 30,000 TZS/mo
- Front desk & Stay View
- Booking engine, no commission
- Housekeeping, POS, back office
- Swahili & English
- OTA Connect at 72,000 TZS/mo
- Front desk & Stay View
- Booking engine, no commission
- Housekeeping, POS, back office
- Swahili & English
- OTA Connect at 150,000 TZS/mo
- Front desk & Stay View
- Booking engine, no commission
- Housekeeping, POS, back office
- Swahili & English
- Dedicated onboarding, custom terms
- OTA Connect quoted with your plan
The plans differ by room count, not by features. Every screen in Oak — reporting, rate plans, staff roles, multiple properties — is on Lite exactly as it is on Enterprise. Bought separately: the channel manager and, if you have smart locks, the per-lock charge, both below.
OTA Connect, priced with your plan
OTA Connect syncs your calendar with Booking.com, Expedia, Airbnb and more. Same module at every tier — the price is matched to your plan.
- Two-way sync: Booking.com, Expedia, Airbnb + 100 more
- Bookings post straight to the front desk
- Rates & availability update automatically
- Your booking page stays commission-free
- Two-way sync: Booking.com, Expedia, Airbnb + 100 more
- Bookings post straight to the front desk
- Rates & availability update automatically
- Your booking page stays commission-free
- Two-way sync: Booking.com, Expedia, Airbnb + 100 more
- Bookings post straight to the front desk
- Rates & availability update automatically
- Your booking page stays commission-free
- Two-way sync: Booking.com, Expedia, Airbnb + 100 more
- Bookings post straight to the front desk
- Rates & availability update automatically
- Your booking page stays commission-free
Three direct bookings a month and Oak has paid for itself. Everything after that is margin you keep.
Smart door locks, priced per lock
Only if you have smart locks. Oak makes a door code for each booking, valid for the stay only, and switches it off at check-out. You buy the locks and the gateway; Oak charges per lock, so a 10-room hotel never pays for 30.
- A code per booking, valid for the stay only
- Switched off at check-out
- Every code change is in the activity log
- Ask us which brands we can connect
Questions about pricing
What happens if my property grows past its plan's room limit?
Oak enforces the limit at the point you try to add a room over it — you get a clear message and a chance to move up a plan, rather than the room silently failing to appear or existing rooms being affected. Nothing about your current setup changes until you decide to upgrade.
Do I need OTA Connect from day one?
No. The front desk, booking engine, housekeeping, POS, back office and reports all work fully without it. Add OTA Connect when you're ready to sync Booking.com, Expedia or Airbnb — it's priced on its own line, alongside whichever plan you're on (see the OTA Connect cards above), not folded into the plan price.
Which plan is right for my property?
Tell us your room count on a demo call and we'll say plainly which plan fits — including if that means Enterprise, where the price is quoted rather than fixed because the shape of a 200-room property varies too much for one number.
How long does training and go-live take?
Setup, staff training and go-live are done with you, not emailed to you — see how Oak is supported. Most properties are running on Oak within a day of the demo call, in whichever language the team on shift is more comfortable working in.
What happens to our data if we ever leave?
It's yours. Bookings, guests and financial history can be exported in full, at any time — see the full detail on the security & data page. Oak keeps nightly encrypted backups, but the data itself was never Oak's to keep.
What's support actually like day to day?
Report a problem from inside the system and it reaches support with the screen, the role and the property already attached — no ticket number, no queue to explain yourself to twice.
See it running on your own property
Twenty minutes, on a call or in person. Bring your room list and your rates and you will see your own property in Oak before the end of it.
Or call +255 748 113 305.